Making planning easier with online access

The public now has greater access to planning applications as Chelmsford Borough Council’s website allows people to view and track more information online at www.chelmsford.gov.uk/planning
Members of the public can now access planning applications from a computer anywhere that is convenient, 24 hours a day. Previously, applicants would have had to call in to the Council offices, only on weekdays, to enquire about the progress of their application, or to look at plans.
Decision notices and officer reports can also be viewed online, so that any interested person can view a decision, any conditions attached to that decision and how the decision was reached.
The Council processes around 2,500 planning applications each year - which creates a huge amount of paperwork in the form of plans, photos and reports. In order to streamline the planning application process, the Council is making this information accessible online. The Council has already hosted an event for planning agents to encourage them to apply electronically and save the cost of printing.
The Council uses its document management system as part of the planning application system to help users find documents fast. Information on the status of planning applications is also imported into the system.
Cabinet Member for Planning and Building Control Services, Councillor Neil Gulliver, commented: "Our objectives are to make all planning documents and the status of planning applications available to the public online and allow people to comment on applications. The planning department also benefits as the public are viewing documents online rather than visiting the offices so the savings in time and cost are significant.”
The next steps for the project are to add new measurement tools to the system and to tighten integration with the Planning Portal when volumes of applications passing through it increase.
For more information, please visit Chelmsford Borough Council’s website at www.chelmsford.gov.uk/planning
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